tap 555 Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") apply to the tap 555 platform and all services operated under it. "Platform" refers to the tap 555 website, mobile application and all related digital services.

"User" or "Member" refers to any person who has registered an account on tap 555 or is using any service on the platform. "Service" refers to online casino, slot games, sports betting, live casino and all related entertainment services.

tap 555 reserves the right to make changes to these Terms at any time. Continued use of the platform after updated Terms are published will be taken as the user's agreement to the new Terms.

1.1 Legal Framework

These Terms form a legally binding agreement. The user acknowledges that they are agreeing to these Terms consciously and voluntarily. For more information about tap 555, see our About Us page.

2 Account Registration and Eligibility

2.1 Age Requirement

To open an account and use any service on tap 555, a user must be at least 21 (twenty-one) years of age. Registration by anyone under 21 is strictly prohibited. tap 555 may at any time request documents to verify age.

2.2 Single Account Policy

Each user may operate only one account. Opening more than one account under the same person's name, from the same device, or using the same deposit method is strictly prohibited. Violating this policy will result in all related accounts being closed and bonuses or winnings may be forfeited.

2.3 Accuracy of Registration Details

All information provided at the time of account registration must be accurate, complete and up to date. tap 555 reserves the right to close an account if false or misleading information is provided. Members must promptly update their account details if any information changes.

2.4 Account Verification

To ensure security, tap 555 may at any time request that an identity verification process be completed. A national ID card, passport or other government-issued documents may be required. Withdrawals may be put on hold until verification is complete.

3 Deposit and Withdrawal Policy

3.1 Deposit Methods and Minimum Amount

tap 555 currently accepts deposits via bKash, Nagad, Rocket, Upay and bank transfer. For bank transfers, major commercial banks including Dutch-Bangla Bank, BRAC Bank and Islami Bank are supported. The minimum deposit amount for each method is ৳300.

3.2 Withdrawal Methods and Processing Time

Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer, the same as deposits. The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes.

3.3 Source of Funds

Members must confirm that the money they are depositing comes from a legitimate source. Using funds obtained illegally is strictly prohibited, and tap 555 reserves the right to cancel such transactions and notify the relevant authorities.

3.4 Technical Issues

If any technical problem occurs during a deposit or withdrawal, the member must contact the tap 555 support team immediately. It is the member's responsibility to keep screenshots or other records as proof of the transaction.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members can receive a 120% bonus on their first deposit, up to a maximum of ৳20,000. A minimum deposit of ৳300 is required to claim this bonus. For example, depositing ৳1,000 will add ৳1,200 as a bonus, bringing the total balance to ৳2,200. To withdraw this bonus, a total wagering of ৳24,000 must be completed (i.e. 20 times the bonus amount).

4.2 General Bonus Terms

For all bonus offers, the bonus funds cannot be withdrawn until the wagering requirements are met. The full wagering requirement must be completed to withdraw any winnings earned from a bonus. If a new bonus is claimed before a previous bonus expires, the earlier bonus may be considered void.

4.3 Bonus Abuse

If it is found that a member is using bonus benefits improperly or is involved in fraudulent activity, tap 555 may temporarily suspend the relevant account pending investigation. If bonus abuse is confirmed, the bonus and related winnings will be cancelled.

4.4 Validity of Promotional Offers

Each promotional offer has a specific validity period and conditions. Unused bonuses will expire once the time limit has passed. tap 555 reserves the right to modify or discontinue any offer.

5 VIP Membership and Cashback

5.1 VIP Tiers

tap 555 has three VIP tiers: Bronze, Silver and Gold. Members can move up to a higher tier based on their regular gaming activity. Each tier comes with a cashback benefit on weekly net losses.

5.2 Cashback Rates

Bronze members receive up to 0.3% cashback on weekly net losses. Silver members receive up to 0.5% and Gold members receive up to 0.8% cashback. For example, if a Silver member has a net loss of ৳20,000 in a week, they will receive ৳20,000 × 0.5% = ৳100 cashback.

5.3 Cashback Calculation Method

Weekly cashback is calculated as net loss, which is total losses minus total winnings. Cashback is paid at the start of each week. The cashback amount cannot be withdrawn until its wagering requirement is met.

6 Fair Play and Prohibited Activities

6.1 Fair Play Policy

tap 555 is committed to ensuring fair and transparent gaming for all members. Every game operates at its published RTP (Return to Player) rate.

• Use of automated betting software or bots is prohibited.
• Accessing another member's account or attempting to hack is strictly prohibited.
• Any attempt to influence the outcome of a game is prohibited.
• Colluding with other members when betting is prohibited.
• Operating multiple accounts under false identities is prohibited.

6.2 Consequences of Violations

If any of the above prohibitions are violated, tap 555 may permanently close the relevant account, cancel all deposits and winnings, and take legal action if necessary.

7 Account Security and Passwords

7.1 Password Protection

Each member is responsible for keeping their account password and login details confidential. Passwords should not be shared with anyone. It is recommended to change passwords regularly for security.

7.2 Unauthorised Access

If a member notices any suspicious activity on their account or suspects unauthorised access, they must notify the tap 555 support team immediately. If a third party accesses the account due to the member's own negligence, the member bears that responsibility.

7.3 Inactive Accounts

For accounts that have been inactive for a long period, tap 555 may temporarily deactivate the account with prior notice. If a member wishes to reactivate their account, they must contact the support team.

8 Privacy and Data Protection

tap 555 is committed to protecting members' personal data. Information provided by members is used only for service delivery, identity verification and meeting legal obligations. Our Privacy Policy explains how your information is collected, stored and used.

Personal data is not sold or transferred to third parties without the member's consent. However, information may be shared when required by law or by government directive.

All transactions and personal data are kept secure using SSL encryption technology. Our data protection practices follow international cybersecurity standards.

9 Responsible Gaming

tap 555 believes in responsible gaming and advises all members to set their own limits before playing. Gaming should be treated as entertainment, not as a source of income.

Various responsible gaming tools are available on our platform, such as deposit limits, session limits and the option to take a temporary break. Read the detailed responsible gaming guidelines and how to set limits on the dedicated page.

If signs of gambling addiction appear, members can use the Self-exclusion feature. During self-exclusion, the account is fully locked and cannot be reopened before the set period ends.

10 Service Interruptions and Technical Issues

10.1 Service Unavailability

tap 555 reserves the right to temporarily suspend services for technical maintenance or unforeseen reasons. tap 555 is not liable for any losses arising from such situations.

10.2 Software Errors

If a technical error is detected in a game result, tap 555 reserves the right to void the result of that round and will return the bet amount. Any winnings obtained by taking advantage of a technical error will be considered void.

10.3 Internet Connection Issues

tap 555 does not take responsibility if a member's internet connection is lost during gameplay. It is the member's own responsibility to ensure a reliable internet connection.

11 Intellectual Property Rights

All content on the tap 555 platform — logos, designs, software, text, graphics and interface — is the intellectual property of tap 555. Members may use this content only for personal entertainment purposes.

Copying, distributing, modifying or using any tap 555 content for commercial purposes without prior written permission is strictly prohibited. Legal action may be taken against anyone who violates this provision.

12 Limitation of Liability

Under applicable law, tap 555 is not liable for the following:

• Losses caused by third-party actions or game provider software.
• Losses arising from the member's own negligence or mistakes.
• Service disruption due to unforeseen circumstances or Force Majeure events.
• Any loss caused through third-party websites or services.

However, for legitimate claims by members, tap 555 will always try to find a fair and reasonable resolution.

13 Account Closure and Termination

13.1 Account Closure at Member's Request

Any member may at any time contact the tap 555 support team to request closure of their account. Active bonuses will be cancelled before account closure and any eligible balance will be returned.

13.2 Account Closure by tap 555

tap 555 may close any account without prior notice in the following circumstances:

• A serious breach of these Terms.
• Detection of fraudulent or suspicious activity.
• Providing false information or identity fraud.
• Failure to cooperate with account verification.
• Attempting to harm other members.

14 Complaints and Dispute Resolution

If a complaint or dispute arises, please contact the tap 555 support team directly in the first instance. Our 24/7 live chat and email support are available in both Bengali and English.

Contacting the support team usually resolves most issues quickly. If you are not satisfied with the initial resolution, you have the option to escalate to higher authority. For answers to common questions, visit our FAQ page.

15 Changes to Terms and Conditions & Effectiveness

tap 555 reserves the right to change, add to, or cancel any part of these terms and conditions at any time. After any changes, the website will be updated and members will be notified by email.

If any part of these terms and conditions is found to be invalid or unlawful, the remaining parts will remain fully in effect. These terms and conditions form the complete agreement between the member and tap 555, and supersede any previous oral or written understandings.

The applicable law and jurisdiction for resolving any disputes relating to these terms and conditions will be determined by tap 555's governing authority.